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MAC OS X 10.12 (Sierra)

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APPLE MAIL FOR MAC OS X 10.12 (POP3 & SMTP OVER SSL)

To configure your Apple Mail application for OS X 10.12 (Sierra) to send and receive email using our servers using POP3 and SMTP over SSL/TLS, please follow the steps below. Please replace:

username@domain-name-example.com with your email address
domain-name-example.com with your domain name
your_server.com with your server's host name

1. Open Apple Mail. Select Mail -> Add Account... from the menu bar.

Mail tab

2. Select the Other Mail Account option and click Continue.

E-Mail Account Providers

3. The Add a Mail Account screen will appear.

Add Mail Account pop up

In the Name field enter the name you would like to appear on the messages you send.

In the Email Address field enter the email address you are configuring.

In the Password field enter the current password for this particular address.

Click the Sign In button.

4. After a short settings discovery procedure, Apple Mail will inform you that it's unable to verify account name or password. Fill out the form to configure the account manually.

Server Information

The Email Address and Password fields should already be populated with what you entered on the previous screen.

In the User Name field enter username@domain-name-example.com (replace username@domain-name-example.com with your actual address).

Set Account Type to POP.

For Incoming Mail Server use mail.your_server.com (replace your_server.com with the server name).

For Outgoing Mail Server use mail.your_server.com (replace your_server.com with the server name).

Click the Sign In button.

5. The account will be created, and any messages in your Inbox will be downloaded. You may need to quit and restart the application, if downloading does not start at this point.


6. To proceed with the configuration, go to Mail -> Preferences... from the menu.

Mail tab

7. You should see the new mail account listed in the Accounts section. Go to the Server Settings tab.

Server Settings

Uncheck the Automatically manage connection settings option for both Incoming Mail Server (POP) and Outgoing Mail Server (SMTP).

Enter 995 in the Port field for Incoming Mail Server (POP).

Enter 587 in the Port field for Outgoing Mail Server (SMTP).

Make sure the Use TLS/SSL checkboxes are checked for both incoming and outgoing email.

Choose Password from the Authentication drop-down menus for both incoming and outgoing email. Make sure your username (full email address) and password are entered.

Click the Save button. 


8. Close the Accounts screen. Your Apple Mail application is now configured.

APPLE MAIL FOR MAC OS X 10.12 (IMAP & SMTP OVER SSL)

To configure your Apple Mail application for OS X 10.12 (Sierra) to send and receive email using our servers using IMAP and SMTP over SSL/TLS, please follow the steps below. Please replace:

username@domain-name-example.com with your email address
domain-name-example.com with your domain name
your_server.com with your server's host name

1. Open Apple Mail. Select Mail -> Add Account... from the menu bar.

Mail tab

2. Select the Other Mail Account option and click Continue.

E-Mail Account Providers

3. The Add a Mail Account screen will appear.

Add Mail Account login

In the Name field enter the name you would like to appear on the messages you send.

In the Email Address field enter the email address you are configuring.

In the Password field enter the current password for this particular address.

Click the Sign In button.

4. After a short settings discovery procedure, Apple Mail will inform you that it's unable to verify account name or password. Fill out the form to configure the account manually.

Server Information

The Email Address and Password fields should already be populated with what you entered on the previous screen.

In the User Name field enter username@domain-name-example.com (replace username@domain-name-example.com with your actual address).

Set Account Type to IMAP.

For Incoming Mail Server use mail.your_server.com (replace your_server.com with the server name).

For Outgoing Mail Server use mail.your_server.com (replace your_server.com with the server name).

Click the Sign In button.
 

5. Apple Mail will ask you to select the apps you want to use with the account. Deselect Notes in case you do not wish to store your notes on this account. Click Done.

App Selection

6. The account will be created, and to see any messages residing in your Inbox, click the Get new messages button.

7. To proceed with the configuration, go to Mail -> Preferences... from the menu.

Mail tab

8. You should see the new mail account listed in the Accounts section. Go to the Server Settings tab.

Server Settings

Uncheck the Automatically manage connection settings option for both Incoming Mail Server (IMAP) and Outgoing Mail Server (SMTP).

Enter 993 in the Port field for Incoming Mail Server (IMAP).

Enter 587 in the Port field for Outgoing Mail Server (SMTP).

Make sure the Use TLS/SSL checkboxes are checked for both incoming and outgoing email.

Choose Password from the Authentication drop-down menus for both incoming and outgoing email. Make sure your username (full email address) and password are entered.

Click the Advanced IMAP Settings button and make sure the IMAP Path Prefix option is set to INBOX (all caps).

IMAP Path Prefix

Click the Save button. 


9. Close the Accounts screen. Your Apple Mail application is now configured.

Legend Web Works provides cloud based email (webmail). 

We are not an IT Company and not qualified to set up or troubleshoot your third party software settings or functionality. Please work with the person in charge of IT for your company to configure your devices properly. 

If you do not have an in house IT provider we recommend these IT Companies:

ProSource

800.842.7636

OR

Ryan Professional Services, LLC

513.399.7387

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