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MAC OS X 10.9 (Mavericks)

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APPLE MAIL FOR MAC OS X 10.9 (POP3 & SMTP OVER SSL)

To configure your Apple Mail application for OS X 10.9 (Mavericks) to send and receive email using our servers using POP3 and SMTP over SSL/TLS, please follow the steps below. Please replace:

username@domain-name-example.com with your email address
domain-name-example.com with your domain name
your_server.com with your server's host name 

1. Open Apple Mail.

1.1. If no email accounts have been configured in Apple Mail, it will start directly with the set-up wizard.

Email Account Providers

1.2. If there are existing accounts in Apple Mail, you can select Mail -> Add Account... from the menu bar.

Mail tab
Add a Mail Account screen

2. Select the Add Other Mail Account option and click Continue.

 

3. The Add a Mail Account screen will appear.

In the Full Name field enter the name you would like to appear on the messages you send.

In the Email Address field enter the email address you are configuring.

In the Password field enter the current password for this particular address.

Click the Create button.

 

4. After a short settings discovery procedure, Apple Mail will inform you that the account must be manually configured. Click Next.

Add a Mail Account screen

5. The Incoming Mail Server Info screen will open.

Incoming Mail Server info

Set Account Type to POP.

For Mail Server use mail.your_server.com (replace your_server.com with the server name).

In the User Name field enter username@domain-name-example.com (replace username@domain-name-example.com with your actual address).

In the Password field enter the current password for this particular address.

Click the Next button.

 

6. Fill out the Outgoing Mail Server Info details.

Outgoing Mail Server info

For SMTP Server use mail.your_server.com (replace your_server.com with the server name).

Enter username@domain-name-example.com in the User Name field and the corresponding password in the Password field.

Click the Create button.

 

7. The account will be created, and any messages in your Inbox will be downloaded.

 

8. To proceed with the configuration, go to Mail -> Preferences... from the menu.

Mail tab

9. You should see the new mail account listed in the Accounts section. Select it and choose the Edit SMTP Server List... option from the Outgoing Mail Server (SMTP) drop-down menu.

Account Information

10. Go to the Advanced tab.

Advanced settings

Select the Use custom port option and enter 587.

Make sure the Use Secure Sockets Layer (SSL) checkbox is checked.

Choose Password from the Authentication drop-down menu. Make sure your username and password are entered.

Click the OK button.

 

11. Go to the Advanced tab for your email account on the main Accounts screen.

12. Close the Accounts screen. You may be prompted to save the changes. Click the Save button.

Save pop-up

APPLE MAIL FOR MAC OS X 10.9 (IMAP & SMTP OVER SSL)

To configure your Apple Mail application for OS X 10.9 (Mavericks) to send and receive email using our servers using IMAP and SMTP over SSL/TLS, please follow the steps below. Please replace:

username@domain-name-example.com with your email address
domain-name-example.com with your domain name
your_server.com with your server's host name 

1. Open Apple Mail.

1.1. If no email accounts have been configured in Apple Mail, it will start directly with the set-up wizard.

E-Mail Account Providers

1.2. If there are existing accounts in Apple Mail, you can select Mail -> Add Account... from the menu bar.

Mail tab

2. Select the Add Other Mail Account option and click Continue.

 

3. The Add a Mail Account screen will appear.

Add a Mail Account Sign in

In the Full Name field enter the name you would like to appear on the messages you send.

In the Email Address field enter the email address you are configuring.

In the Password field enter the current password for this particular address.

Click the Create button.

4. After a short settings discovery procedure, Apple Mail will inform you that the account must be manually configured. Click Next.

Add mail Account sign in

5. The Incoming Mail Server Info screen will open.

Incoming Mail Server info

Set Account Type to IMAP.

For Mail Server use mail.your_server.com (replace your_server.com with the server name).

In the User Name field enter username@domain-name-example.com (replace username@domain-name-example.com with your actual address).

In the Password field enter the current password for this particular address.

Click the Next button.

 

6. Fill out the Outgoing Mail Server Info details.

Outgoing Mail Server Info

For SMTP Server use mail.your_server.com (replace your_server.com with the server name).

Enter username@domain-name-example.com in the User Name field and the corresponding password in the Password field.

Click the Create button.

 

7. The account will be created, and any messages residing in your Inbox will be shown in the email program.

 

8. To proceed with the configuration, go to Mail -> Preferences... from the menu.

Mail tab

9. You should see the new mail account listed in the Accounts section. Select it and choose the Edit SMTP Server List... option from the Outgoing Mail Server (SMTP) drop-down menu.

Account Information settings

10. Go to the Advanced tab.

Advanced tab

Select the Use custom port option and enter 587.

Make sure the Use Secure Sockets Layer (SSL) checkbox is checked.

Choose Password from the Authentication drop-down menu. Make sure your username and password are entered.

Click the OK button.

11. Go to the Advanced tab for your email account on the main Accounts screen.

Advanced tab

Enter INBOX for the IMAP Path Prefix field.

Make sure the port is set to 993 and the Use SSL checkbox is checked.

The Authentication option should be set to Password.

12. Close the Accounts screen. You may be prompted to save the changes. Click the Save button.

Save pop-up

Legend Web Works provides cloud based email (webmail). 

We are not an IT Company and not qualified to set up or troubleshoot your third party software settings or functionality. Please work with the person in charge of IT for your company to configure your devices properly. 

If you do not have an in house IT provider we recommend these IT Companies:

ProSource

800.842.7636

OR

Ryan Professional Services, LLC

513.399.7387

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