2019 & 2021

Microsoft Outlook 2019 & 2021 on Windows (POP3 & SMTP over SSL)

To configure Outlook 2019 or 2021 (the setup process for the two versions is the same) on your Windows PC for sending and receiving emails using SMTP and POP3 over SSL, follow these steps:

Before You Start:

• Email Address: Replace username@example.com with your actual email address.
• Server Host: Replace mail.your-server.com with your server's host name

1. Add a mail account

Click on Account > Info > +Add Account.

Type in your email address username@example.com (replace with your actual address), and click Let me set up my account manually. Click Connect.

2. Choose the mail protocol (POP)

Click POP, type in your password and click Connect.

3. Configure Server Settings

Please use the following server settings:

Incoming Mail Server:

• Host Name: mail.your-server.com (replace with your server name)
• Port: 995
• Encryption method: SSL/TLS

Outgoing Mail Server:

• Host Name: mail.your-server.com (replace with your server name)
• Port: 465
• Encryption method: SSL/TLS

Click Next. The account will now be added successfully. Click Done.

Microsoft Outlook 2019 & 2021 on Windows (IMAP & SMTP over SSL)

To configure Outlook 2019 or 2021 (the setup process for the two versions is the same) on your Windows PC for sending and receiving emails using SMTP and IMAP over SSL, follow these steps:

Before You Start:

• Email Address: Replace username@example.com with your actual email address.
• Server Host: Replace mail.your-server.com with your server's host name
  
  

1. Add a mail account

Click on Account > Info > Add Account.

Type in your email address username@example.com (replace with your actual address), and click Let me set up my account manually. Click Connect.

2. Choose the mail protocol (IMAP)

Click IMAP, and you will be asked for the password of the mailbox.

Type in your password and click Connect.

3. Configure Server Settings

You will get a Something Went Wrong error. Click Change Account Settings and enter the server details as shown below.

Incoming Mail Server:

• Host Name: mail.your-server.com (replace with your server name)
• Port: 993
• Encryption method: SSL/TLS

Outgoing Mail Server:

• Host Name: mail.your-server.com (replace with your server name)
• Port: 465
• Encryption method: SSL/TLS

Click Next. The account will now be added successfully. Click Done.

4. Adjust Advanced Settings

In order to set the Root Folder Path, please go to File > Info > Account Settings.

Then, click on your account > Change.

Change the Root Folder Path and set it to INBOX. Click Next > Done.

5. Subscribe to IMAP folders

If you don't see all IMAP folders, such as the "Junk Mail" folder or the "Sent" folder, right-click on Inbox in the left Navigation Pane, and choose IMAP Folders.

Click the Query button. Select the missing folders, and click Subscribe. Click OK to close the dialog.