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Outlook Express

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OUTLOOK EXPRESS (POP3 & SMTP OVER SSL)

To configure Outlook Express to send and receive email using our servers using POP3 and SMTP over SSL/TLS, please follow the steps below. Please replace:

user@example.com with your email address
example.com with your domain name
your_server.com with your server's host name 

1. Open Outlook Express.

2. Choose "Tools" -> "Accounts".

Tools tab

3. Choose "Mail" -> "Add" -> "Mail".

Adding New Mail Account

4. In the "Display Name" field you should enter the name which you would like to appear on the messages you send. 

Click on the "Next" button.

Display Name on Internet Connection Wizard

5. Enter your e-mail address user@example.com in the "E-mail address" field. 

Click on the "Next" button.

Internet E-Mail Address

6. Set the type of the incoming mail server to POP3. For incoming and outgoing mail servers you should use mail.your_server.com

Click on the "Next" button.

Internet Connection Wizard E-Mail Servers

7. Enter user@example.com in the "Account Name" field. In the "Password" field you need to enter the current password for this particular mailbox.

Make sure that you leave the "Log on using Secure Password Authentication" (SPA) option unchecked.

Click on the "Next" button.

Internet Mail Login

8. Click on "Finish".

Internet Connection Wizard window complete

9. Select the account you have just created and click on "Properties". 

Internet Accounts window

10. Click on "Servers" and check the "My server requires authentication" option. 

Server Properties tab

11. Click on the "Advanced" tab and set the "Outgoing mail (SMTP)" port to 587.

"This server requires a secure connection (SSL)" options under "Outgoing mail (SMTP)" and "Incoming mail (POP3)" need to be checked.

Click on "OK".

Advanced Properties tab

OUTLOOK EXPRESS (IMAP & SMTP OVER SSL)

To configure Outlook Express to send and receive email using our servers using IMAP and SMTP over SSL/TLS, please follow the steps below. Please replace:

user@example.com with your email address
example.com with your domain name
your_server.com with your server's host name

1. Open Outlook Express.

2. Choose "Tools" -> "Accounts".

Outlook Express Tools

3. Choose "Mail" -> "Add" -> "Mail".

Internet Accounts Mail tab

4. In the "Display Name" field you should enter the name you would like to appear on the messages you send. 

Click on the "Next" button.

Internet Connection Wizard display name

5. Enter your e-mail address user@example.com in the "E-mail address" field. 

Click on the "Next" button.

Internet Connection Wizard email

6. Set the type of the incoming mail server to IMAP. For incoming and outgoing mail servers you should use mail.your_server.com

Click on the "Next" button.

Internet Connection Wizard set-up

7. Enter user@example.com in the "Account Name" field. In the "Password" field you need to enter the current password for this particular mailbox.
Make sure that you leave the "Log on using Secure Password Authentication" (SPA) option unchecked.

Click on the "Next" button.

Internet Mail Login

8. Click on "Finish".

Internet Connection Wizard

9. Select the account you have just created and click on "Properties".

Internet Accounts Mail tab

10. Click on "Servers" and check the "My server requires authentication" option.

Properties box under Servers

11. Click on the "Advanced" tab and set the "Outgoing mail (SMTP)" port to 587.

"This server requires a secure connection (SSL)" options under "Outgoing mail (SMTP)" and "Incoming mail (IMAP)" need to be checked.
Properties box under Advanced

12. Click on "IMAP" and enter the following value in the "Root folder path" text area: 
INBOX
Be sure to enter this value in capital letters. 
Enter "Sent" in the "Sent Items path:" field and "Drafts" in the "Drafts path:" field.

Click on "OK".

Properties box

13. Click on "Close". 

Internet Accounts pop-up

14. You will be prompted to download folders from the mail server you just added. Click on "Yes" and once the folders show up, click on "OK".

"Would You like to download folder from mail server you added?" Yes or No popup

Legend Web Works provides cloud based email (webmail). 

We are not an IT Company and not qualified to set up or troubleshoot your third party software settings or functionality. Please work with the person in charge of IT for your company to configure your devices properly. 

If you do not have an in house IT provider we recommend these IT Companies:

ProSource

800.842.7636

OR

Ryan Professional Services, LLC

513.399.7387

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