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Outlook for 365

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Microsoft Outlook for Office 365 on Windows (POP & SMTP over SSL)

To configure the Outlook App to receive email with the POP protocol over SSL, please follow the steps below. Please replace:

 

username@example.com with your email address
example.com with your domain name
your_server.com with your server's host name (you can find your server's host name listed in the upper left corner of your Control Panel)
 

1. Open the Outlook App.

2. Choose "File" -> "Add Account".

3. Enter your email address. Click "Connect".

Outlook Email Address Field

4. Click on "POP".

Advanced Set-up logos (Office 365, Outlook.com, Exchange, Google, POP, IMAP, and Exchange 2013 or Earlier)

5. Use the following settings:

Incoming mail
Server: mail.your_server.com
Port: 995
Enable "This server requires an encrypted connection (SSL/TLS)"
Do not enable "Require logon using Secure Password Authentication (SPA)".

Outgoing mail
Server: mail.your_server.com
Port: 587
Encryption method: STARTTLS
Do not enable "Require logon using Secure Password Authentication (SPA)".

POP Account Settings Information

6. Enter your mail password. Click "Connect".

POP Account Settings - Password Input

7. The "Account successfully added" screen should show up. Click "Done".

Account Successfully Added Email Input

8. By default, Outlook will leave a copy of the messages on the server for 14 days. This can be adjusted via File -> username@example.com -> "Account Settings" -> "Account Name and Sync Settings".

POP Account Settings information

Microsoft Outlook for Office 365 on Windows (IMAP & SMTP over SSL)

To configure the Outlook App to receive email with the IMAP protocol over SSL, please follow the steps below. Please replace:

username@example.com with your email address
example.com with your domain name
your_server.com with your server's host name (you can find your server's host name listed in the upper left corner of your Control Panel)

 

1. Open the Outlook App.

2. Choose "File" -> "Add Account".

3. Enter your email address. Click "Connect".

Email Outlook Login

4. Click on "IMAP".

Advanced Set-up logos (Office 365, Outlook.com, Exchange, Google, POP, IMAP, and Exchange 2013 or Earlier)

5. Use the following settings:

Incoming mail
Server: mail.your_server.com
Port: 993
Encryption method: SSL/TLS

Outgoing mail
Server: mail.your_server.com
Port: 587
Encryption method: STARTTLS

Do not enable "Require logon using Secure Password Authentication (SPA)".

IMAP Account Settings - Incoming and Outgoing servers

6. Enter your mail password. Click "Connect".

IMAP Account Settings - Password field

7. The "Account successfully added" screen should show up. Click "Done".

Account Successfully Added with Add another email

8. Go to File -> username@example.com -> "Account Settings" -> "Account Name and Sync Settings". In the "Root folder path" field, enter INBOX as on the following screenshot. Click Next. Click Done.

IMAP Account Settings

9. If you do not see all your mail folders, right-click on Inbox in the left Navigation Pane, and choose "IMAP Folders...". Click the Query button. Select the missing folders, and click Subscribe. Click OK to close the dialog.

IMAP Folders pop-up

Legend Web Works provides cloud based email (webmail). 

We are not an IT Company and not qualified to set up or troubleshoot your third party software settings or functionality. Please work with the person in charge of IT for your company to configure your devices properly. 

If you do not have an in house IT provider we recommend these IT Companies:

ProSource

800.842.7636

OR

Ryan Professional Services, LLC

513.399.7387

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